DirectCare
Where support meets simplicity.
Support meets simplicity.
The #1 dedicated support hub, filled with FAQs, Community Support, & Guides.
We also understand.
A web page can't fix all your problems; thats why we have dedicated specialists ready to help.
How do I purchase a license?
1. Go to the License Center Visit: https://buy.dpos.cc 2. Browse Available Products Look through the available DirectPOS products Select the product/license you want to purchase 3. Add to Cart Click Buy or Add to Cart Double-check your selection before continuing 4. Checkout Complete payment using the available methods
How do I claim my license?
1. Join the Official Server Make sure you are in the official DirectPOS Discord server 2. Verify Your Account Complete the server verification process This ensures your account can access license features 3. Get Whitelisted Go to #bot-commands Run: /licenses This confirms your account is recognized and whitelisted 4. Retrieve Your License In #bot-commands, run: /retrieve (license_name) Replace (license_name) with your purchased product 5. Access Your Product Once your role is assigned, go to the corresponding license channel Download your product from there
Why is my license a pre-order?
A pre-order means you are reserving a DirectPOS product before it is officially released. You pay in advance to secure your license for the product. The product will not be immediately available for download or use. Once the product is officially released, you will be able to claim and download it using the normal license process. Pre-ordering guarantees that you receive the product first once it launches. Tip: Pre-orders are perfect if you want early access or want to ensure you don’t miss out on a new release.
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